Frequently Asked Questions
How easy is it to get set up on the Tranzaura platform?
Our platform is designed in a way that is simple and straight forward to use. Our customer onboarding system will assist you with everything you need for set up. From then, you will just simply log on to our system from a PC and or mobile app every time you wish to use it.
How do I purchase this platform for my business?
If you would like to purchase the App, just book a demo and our team will take you through all the options to find the best solution that will fit your business.
Do I need to purchase the whole platform or can I purchase individual modules as needed?
Although our complete end to end platform offers 9 fleet solutions, you can purchase all of these or individual modules as required. Book a demo to discuss the best options for your business.
My fleet operation is complex, is the platform customisable?
Although our platform is built as an off the shelf solution, it can be tailored & modified to suit individual business needs. We work with you to understand your challenges and requirements and then if customisation is required we can work with you on a specific development project to modify the off the shelf solution.
Is technical support available?
We have a dedicated team at our HQ who are always available for technical advice and support – Monday to Friday. We work closely with you and your team to answer questions, provide support and resolve any issues quickly and reliably. We also differ in our approach, by always been proactive and checking in with our customers on a regular basis.
How much does the platform cost?
Book a demo to find out the different cost options and to determine which package is best for you.
What level of technical skills are required to use the platform?
You only need basic technical or digital skills to use our platform. Full training is also provided as part of our on-boarding process.